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Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website agree that by using or accessing this website you are considered a buyer and agree to accept all applicable laws and regulations regardless of physical location. If you do not agree to these terms and conditions, please do not use this site. This Terms of Use Agreement (herein known as "Agreement") governs and apply to anyone accessing or using the Website found at http://www.DirectITSource.com (herein known as "Website"), or its Services owned and operated within the State of California by DirectITSource.com (including any of its subsidiaries, sub-domains, corporate affiliates, collectively ("DirectITSource.com", "we"; "our"; "us"). The term "Buyer" or "Buyers" used throughout the Agreement, shall refer to any individual or company representative who is representing the Buyers entity and its affiliates. Any Buyer that represents a company or as an individual and has the authority as an entity, is stating they have full consent and authority from the company to bind all Terms of this Agreement. Buyers accept this Agreement, and its Terms by simply using the Website, its Services, subsidiaries, and/or sub-domains, which shall indicate Buyer acceptance or by completing any form that references this Agreement, in which case Buyer is agreeing to the Terms defined within. If for any reason a Buyer doesn't agree with any Terms, the Buyer is required to log off the Website immediately. Use of WebsiteDirectITSource.com reserves the right to modify, reject or eliminate any material residing on or transmitted to its Website, to this Agreement or any other policies that it, in its sole discretion, believes is unacceptable or is in violation of the law and/or these Terms. Buyers agree to be compliant when using DirectITSource.com and its Website policies, including this Agreement with regards to all local, state, national, and international laws, rules and regulations, as well as any laws regarding the transmission of technical data exported from the Buyers country of residence. Furthermore, DirectITSource.com reserves the right to limit the accessibility of this Website and its Services, in whole or in part, to any Buyer whether individual or entity, in any jurisdiction deemed appropriate at any time. No Buyer shall use the Website for any fraudulent or inappropriate purposes. Buyers also agrees not to promote oruse any unauthorized third party tool or software or to encourage the use of any unauthorized third party tool or software on any portion of the Website to transmit or upload any content that is against the law, abusive, unauthorized, harassing, obscene, slanderous, virus containing, or is otherwise distasteful as reasonably determined by us. Buyers agree not to resell, reproduce or take advantage of any part of our Website by robot, spider, other automated device, or manually to monitor or duplicate any content without our expressed written permission. DirectITSource.com reserves the right to seek all remedies available at law and in equity for violation of these Terms. We reserve the right to investigate complaints or reported violations of these Terms and to take any action deemed necessary and appropriate. We may take action to disclose any information necessary or appropriate to such persons or entities relating to e-mail addresses, usage history, posted materials, IP addresses and traffic information. Order Acknowledgement and AcceptanceOrders are not considered confirmed until shipped. Upon order submission by the Buyers, DirectITSource.com reserves the right at any time to accept, cancel, confirm, decline, and limit an order for any reason. Buyers acknowledge upon receipt of any electronic communication or any other confirmation communication, that it does not indicate an offer to sell a product or service, nor the acceptance of any order by DirectITSource.com. Orders over $500.00 must be pre-authorized by DirectITSource.com and proper payment method must be established. Order Submission, Fulfillment,Product Availability and Product PriceOrders can be canceled or editedby Buyer prior to shipment. To cancel or edit an order, contact DirectITSource.com prior to shipment via email or by calling 888-625-8881 between 9:30 am and 5:00 pm PST, Monday – Friday. If shipment has been completed on any order, a request for cancellation or change order shall be denied. Buyer shall be billed for the amount provided in the order confirmation receipt. Buyers who request to return the items once it is shipped may do so by paying the cost of shipping the items back to DirectITSource.com and shall be charged a fee of $25.00 or 15%, whichever is higher. DirectITSource.com makes full attempt to fulfill all orders at the stated price and requested quantities. However, all pricing is subject to change. We reserve the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, we cannot guarantee that it will be able to fulfill Buyer's orders. We make every effort to ensure the accuracy of the information published on our website. However, content on this site may contain graphical, technical inaccuracies or typographical errors. We make no representations about the accuracy of the content published on this website. All content and graphics provided are "as is" and without warranty of any kind. If an error is made and a product is listed at an incorrect price, we shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, we shall immediately issue a credit in the amount of the incorrect price. Note: We also cannot guarantee that our prices listed on other third party websites or shopping engines such as (Amazon, Google, Price Grabber, etc.) are accurate or up-to-date. Order Processing, Shipping and DeliveryOrders are reviewed and processed by DirectITSource.com to confirm order details, product quantity, and that the payment method is valid. Credit Cards order processing may take up to three (3) business day and may require actual voice confirmation for security purposes. Buyers shall pay for all shipping, freight, handling, and insurance fees unless other arrangements are made with DirectITSource.com. DirectITSource.com shall decide the most economical means of shipping for all orders. The commercial delivery carrier is responsible for the products once the goods are passed to the commercial delivery carrier. DirectITSource.com is relieved of all shipping responsibilities and delivery commitments once the package has been delivered to the shipping carrier. Any delays in shipping are not the responsibility or liability of DirectITSource.com, such causes shall include without limitation, acts of God, acts or omissions of Buyer or civil or military authorities, fire, strikes, epidemics, quarantine restriction, floods, earthquakes, riot, war, delays in transportation, mechanical failures or inability to obtain necessary labor materials or supplies, incorrect shipping address or delivery commitment not available from the carrier to the Buyer's zip code even though the Buyer may have elected for a specific delivery option. In the event of any delay, the contractual date of delivery, if any, shall be extended for a period equal to the time lost as a consequence of such delay without penalty to DirectITSource.com. Product Return ProcedureBuyers requesting to return an order must contact DirectITSource.com to receive return authorization/instructions prior to returning the product and must do so by contacting DirectITSource.com either by calling 888-625-8881 between 10:00 am and 3:00 pm PST, Monday – Friday or emailing at [email protected]. Buyers requesting to return products may do so by paying the cost of shipping the items back to DirectITSource.com and shall be charged a fee of $25.00 or 15%, whichever is higher. No Returns on Special Orders or Software will be accepted - only exchanges Return Merchandise Authorization (RMA)All returns require prior authorization. All products must be returned within 30 days of purchase. Buyers must request and complete the RMA form and receive a RMA Number which is valid for 10 days only and the returned products must be received by DirectITSource.com within 10 days from the date the RMA # is provided. Write the RMA # on the return box where it can be visible to the Returns Department. RMA PolicyProduct Stated as Defective
If DirectITSource.com determines the Buyer sent a product with a different serial number, missing items, or the product was damaged by the Buyer, the RMA will be cancelled and the amount of any credits will be billed back to the credit card on file. Refund Request
Physical Damage to Product and Voiding of WarrantyAll products with physical damage or when a Buyer incorrectly installs a product causing it to malfunction or break shall void any warranty coverage and the product cannot be returned for refund or replacement. Physical damage includes but not limited to improper handling and/or any other type of damage sustained by irregular usage of each specific product. In the event, a Buyer attempts to return a broken item to DirectITSource.com, we shall ship the broken item back to the Buyer at the Buyer's expense. Product SupportDirectITSource.com does not give any advice, assistance, or recommendations on which products to purchase from the Website. No technical assistance is available. Any questions regarding a specific product or its specifications must be directed to the manufacture of the product. Product InformationDirectITSource.com attempts to accurately list all products within the Website; however, on occasion errors do occur and DirectITSource.com shall attempt to correct those errors when made aware; however, we are not held liable for any damages or loss that may incur due to inaccurate product descriptions. DirectITSource.com advertises products on other third-party Websites and does not confirm, guarantee or take any responsibility for the product description within these third-party websites. Shipments and Acceptance of GoodsDirectITSource.com will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. DirectITSource.com charges shipping and handling fees for every shipment, unless a special promotion or special agreement provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling, but does not necessarily equal a direct pass-through of such cost to the customer. Risk of loss is upon Customer once we deliver the product to the carrier. Delivery times are estimates only and we shall not be liable for delays. DirectITSource.com retains a security interest in the products until payment in received in full. Customer will be responsible for all shipping and related charges. All orders shipped by DirectITSource.com are packaged and shipped with care. Buyers accept responsibility for conducting a final inspection and acceptance on all goods, products, and orders upon delivery of such goods, products and orders, and are should not sign the delivery notice if there is a problem with the delivery. Goods, products and orders shall be deemed accepted by the Buyer if the Buyer does not notify us in writing of any an issue or concern such as shortage, damage, or other reasonable reasons for rejection within three (3) business days of receiving the shipment. Buyers Data ProtectionDirectITSource.com shall maintain reasonable administrative, physical, and technical safeguard methods for protection of the security, confidentiality and integrity of all Buyer Data. DirectITSource.com shall not modify, disclose (except as compelled by law), or access Buyer data except to prevent technical problems, or at Buyer request in connection with Buyer support issues. Responsibility of BuyerBuyer shall be responsible for fulfilling the Terms of this Agreement and any other Policies on the Website or on the Invoice. All Buyers are responsible for supplying us with accurate data at all times and modifying any Buyer information immediately when any change occurs. It is the responsibility of the Buyer to ensure that the data entered on the Website is accurate and complete. Buyers are required to conform to reasonable efforts not to enter or present any unauthorized access to or use of the Website at any time, and agree to contact DirectITSource.com via email at [email protected] when any such breach occurs. Furthermore, Buyers agree to only use the Website or any of its services in accordance with this Agreement and applicable laws and government regulations. Buyers agree not to conduct the following:
PLEASE NOTE THAT UNAUTHORIZED USE OF THIS WEBSITE OR ANY SERVICE, INCLUDING, WITHOUT LIMITATION, ANY SOFTWARE USED BY THE SERVICES, MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, (INCLUDING, WITHOUT LIMITATION, POSSIBLE MONETARY DAMAGES), INCLUDING, WITHOUT LIMITATION, FOR COPYRIGHT INFRINGEMENT. Intellectual Property RightsAll rights reserved. No part of DirectITSource.com com patterns may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the copyright owners. All Buyers acknowledge DirectITSource.com is the sole owner of all interest, rights, and title to its Website domain, Website exclusive design, its exclusive content and design, HTML, database, back-end code, and its services, including without limitation exclusive rights to: Name, Logo, Products, Slogans, Videos, Marks, Web Content, Images. All intellectual property rights are protected by International Intellectual Property Laws. Buyers shall not copy, alter, modify, or create plagiaristic works from the Website or its services. Buyers agree not to not use any robot, spider, other automated device, or manual process to monitor or copy any content from the Website or its Services. No Endorsement DisclaimerDirectITSource.com does not represent the accuracy, legality, legitimacy, validity or reliability of any statements, quotes, services, or any promotions or materials, including advice, ratings, and recommendations contained on, distributed through, or linked, or accessed from the DirectITSource.com Website, Blog postings or Buyer comments. References that we make to any products, names, marks, or services on the Website, of third parties or hypertext links to third party Websites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party, or of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by Buyer as a result of an advertisement or any other information or offer in or in connection with the DirectITSource.com Website. DirectITSource.com reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of its Website. Where appropriate, we shall attempt to update information listed on the Website in a timely manner, but shall not be liable for any inaccuracies. Links to external internet websites may from time to time be provided within the content of the Website as a convenience to Buyers. The listing of an external website does not imply endorsement by us. No representations regarding the availability and performance of any websites to which we provide links to. If a Buyer decides to click on any sponsor link or other external link from the website, a browser may automatically direct you to a new browser window that is not hosted or controlled by us. DirectITSource.com and its affiliates are not responsible for the content, functionality, or technological safety of those external websites. Warranty & LiabilityALL PRODUCTS SOLD "AS IS" AND "WITHOUT FAULT". DirectITSource.com does not warrant that any use of the Website shall meet any Buyer requirements and reliance upon any product information, product materials, Website content, Website materials, and any use of the internet in general shall be at Buyers "OWN RISK". DirectITSource.com denies any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of products, product information or other miscellaneous information/materials displayed. Some countries, states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to all Buyers. Furthermore, Buyers expressly understand and agree that DirectITSource.com shall not be liable for any direct or indirect, consequential or exemplary damages, including but not limited to, damages for loss of profits, goods, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from Buyers usage of the Website. Limitation of LiabilityBuyers expressly understand and agree that DirectITSource.com and its subsidiaries, affiliates, employees, agents, partners and licensors shall not be liable to Buyers for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goods, use, data or other intangible losses. Even if DirectITSource.com has been advised of the possibility of such damages resulting from use of the Website, its content or any related services, the foregoing limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy and to the fullest extent permitted under applicable law. DIRECTITSOURCE.COM WEBSITE AND ITS SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION AND MATERIALS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED TO YOU "AS IS" AND WITHOUT FAULT" WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE, OUR AFFILIATES, REPRESENTATIVES AND PROVIDERS DISCLAIM ALL STATUTORY OR IMPLIED REPRESENTATIONS, WARRANTIES, TERMS AND CONDITIONS WITH RESPECT TO THE WEBSITE AND ALL GOODS, SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION AND MATERIALS MADE AVAILABLE THROUGH THE WEBSITE, INCLUDING THE REPRESENTATIONS AND WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE. DIRECTITSOURCE.COM MAKES NO REPRESENTATION OR WARRANTY THAT ITS WEBSITE, SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE IS OR SHALL BE ACCURATE, COMPLETE, ERROR-FREE, OR COMPATIBLE WITH ANY PARTICULAR SOFTWARE OR HARDWARE. FURTHER, WE MAKE NO REPRESENTATION OR WARRANTY THAT ANY SOFTWARE, HARDWARE, EQUIPMENT OR OTHER DEVICE OR SYSTEM USING OUR WEBSITE, ITS SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE SHALL FUNCTION IN ANY MANNER. BUYERS HEREBY AGREE THAT IT IS THE BUYERS SOLE RESPONSIBILITY TO (A) OBTAIN AND PAY FOR ANY SOFTWARE, HARDWARE OR SERVICES (INCLUDING INTERNET CONNECTIVITY) NEEDED TO USE THE WEBSITE AND (B) ENSURE THAT ANY SOFTWARE, HARDWARE, EQUIPMENT, DEVICES, SYSTEMS OR SERVICES THAT USES SHALL USE SHALL FUNCTION CORRECTLY WITH THE WEBSITE, ITS SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE. BUYERS AGREE TO BE HELD RESPONSIBLE FOR ALL RISKS ASSOCIATED WITH, THE USE OF THE WEBSITE, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE. DIRECTITSOURCE.COM, AFFILIATES, REPRESENTATIVES AND PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND IN CONNECTION WITH THE WEBSITE, NOR FOR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OR INTERRUPTION OF BUSINESS, LOSS OF USE, LOSS OF DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION PROVIDED IN CONNECTION WITH USE OF THE WEBSITE (INCLUDING, WITHOUT LIMITATION, IN CONNECTION WITH YOUR USE OR RECEIPT OF ANY THIRD PARTY APPLICATIONS OR THIRD PARTY CONTENT), OR UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES. DIRECTITSOURCE.COM, AFFILIATES, AND PROVIDERS SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM BUYERS USE OF THE WEBSITE OR FROM ANY THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS ON THE WEBSITE. BUYERS SOLE AND EXCLUSIVE REMEDIES FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE AND LOG OFF. IndemnifyBuyers hereby agree to hold harmless and indemnify DirectITSrouce.com to the fullest extent permitted by law. As well indemnify and hold harmless all its affiliates, officers, agents, and employees from and against any third party claim arising from or in any way related to Buyers use of the Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. DIRECTITSOURCE.COM IS ONLY LEGALLY LIABLE FOR A MAXIMUM LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE SHALL BE THE TOTAL AMOUNT PAID BY YOU TO US TO ACCESS AND USE THE WEBSITE. FOR EXAMPLE, IF A BUYER PAID ZERO FEES TO ACCESS THIS WEBSITE, THAT BUYER WOULD BE ELIGIBLE FOR AN AMOUNT OF ZERO IN DAMAGES. APPLICABLE LAW MAY NOT ALLOW FOR LIMITATIONS ON CERTAIN IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES; SOLELY TO THE EXTENT THAT SUCH LAW APPLIES TO EACH BUYER, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO EVERY BUYER, AND MAY HAVE ADDITIONAL RIGHTS. Jurisdiction and ArbitrationBy visiting the Website, Buyers agree to the laws of the State of California, U.S., without regard to principles of conflict of laws, and shall govern this Agreement and any disputes of any sort that might arise between Buyers and DirectITSource.com relating to this Agreement. Any dispute relating in any way to a Buyer visit to or use of the Website shall be decided legally only in an arbitration proceeding in the jurisdiction of choice by DirectITSource.com in the State of California, U.S. All legal action or litigation shall be handled and agreed on during an arbitration hearing only, and the arbitrator shall decide the outcome of the litigation or legal action. All parties agree to comply with this statement and the above jurisdiction statement. Attorney FeesBuyers understand they shall be expected to pay immediately any and all reasonable attorney fees and all other costs incurred to collect fees or charges due under this Agreement and acceptable per law in the State of California, U.S. SeverabilityBuyers agree that if any provision of this Agreement is held by a court of jurisdiction within the State of California, U.S. and is held to be contrary to law, the provision shall be modified by the court and all parties shall interpret this Agreement to accomplish the objectives of the original provision to the fullest degree permitted by law, and the remaining provisions of this Agreement shall remain in effect as if nothing had ever transpired. MiscellaneousThis Agreement, and any other policy listed within our Website, constitutes the entire Agreement between Buyers and DirectITSrouce.com with respect to this Website and its Services, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of this Agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. DirectITSrouce.com reserves the right to investigate complaints or reported violations of these Terms and to take any action deemed necessary and appropriate. We may take action to disclose any information necessary or appropriate to such persons or entities relating to e-mail addresses, usage history, posted materials, IP addresses and traffic information. DirectITSource.com reserves the right to seek all remedies available at law and in equity for violation of these Terms. Breach of any of the above mentioned shall result in immediate Termination of this Agreement, the Buyers Membership Terminated, and may subject the Buyer to penalties within the State of California, U.S., and other legal consequences internationally, depending on Buyer location. |
